COVID-19 Updates

Read our new guidelines for enhanced cleaning standards, delivery and pickup protocol, and health and safety measures.

Enhanced Cleaning Standards

  • Every ACRS apartment is thoroughly cleaned between guests and fully sanitized in accordance with CDC guidelines.
  • Our teams thoroughly shampoo upholstery.
  • We launder all linens and disinfect dishware, silverware, and glassware with high-temperature commercial dishwashers.

Delivery and Pickup Protocol

  • FSI is providing our teams with face-masks, gloves, sanitizers, and EPA-approved cleaners and disinfectants.
  • Our employees are required to wear face-masks during delivery and pickups.
  • When you schedule a pickup and delivery with FSI, we include a comprehensive wipe-down on all items with disinfectant.
  • An apartment must be vacated for 24-hours before we pick up.

Employee Health and Safety Measures

  • ACRS/FSI Employees are now required to wear masks on-site or when interacting with guests.
  • ACRS/FSI employees will have their temperature checked each morning to ensure no signs of fever are present.
  • We are encouraging sick team members to stay home and notify their team members.
  • FSI is providing routine cleaning in all frequently touched surfaces and offices in the warehouse.

If you would like a printable version of this information, please download our flyer